Yoodli Privacy Policy

Effective: January 11, 2022

Welcome to the Yoodli, Inc. (“Yoodli,” “we,” “our,” “Company”) Privacy Policy. Thank you for taking the time to read it.

This Privacy Policy explains how we collect, store, and share your personal information and how we protect it. We do not sell your personal information to third parties. If you do not agree with our policies and practices, do not use our Website.

1. SCOPE

This Privacy Policy applies to personal information we collect from you or that you may provide when you visit our website, Yoodli.ai (our “Website”) in your capacity as a visitor and/or user of our Website.

This Privacy Policy does not apply to personal information we collect from you offline or that you provide on any third party website that Yoodli does not control.

2. INFORMATION WE PROCESS

When you use the Website, we collect certain information from you. This information can be broken down into three categories: (A) information you give us; (B) information we receive from other sources; and, (C) information we collect automatically.

Information You Give Us

When you use our Website, you may provide us some or all of the following information:

  • Registration information, such as your name, username, password, email, and phone number.
  • Payment information, such as payment card numbers or other financial information used to make payments directly with us.
  • Information in correspondence you send to us, our customer care team, or with other users.
  • Information you share through surveys conducted by us and Yoodli-sponsored events you participate in.

Information We Receive From Other Sources

We may receive your information from other sources, such as:

  • Other Users. Other users may provide information about you as they use our Website, including through customer service inquiries.
  • Social Media. If you choose to use your social media login (such as logging in through a Google account) to create your Yoodli account, we may collect login information from your social media account, such as your name and profile picture.
  • Third Parties. We may collect information about you from third-party services, such as advertising partners, data providers, and analytics providers.
  • Other Sources. We may collect information about you from other publicly available sources.

Information We Collect Automatically

When you use our Website, we automatically collect information about which features you've used, how you've used them, and the devices you use to access the Website.

  • Usage Information. We collect information regarding your use of the Website (e.g., date and time you log in, features you use, searches, clicks, advertising that you click on) and any content that you generate through or upload to it.
  • Device Information. We collect information from and about the device(s) you use to access our Website, including:
    • Hardware and software information such as IP address, device ID and type, device- specific and apps settings and characteristics, app crashes, advertising IDs, browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address).
    • Information on your wireless and mobile network connection, like your service provider and signal strength.
  • Interactions With Other Users. We collect and process information about how you interact with other users whenever you compose, send, or receive messages through the Website (e.g. time and date of your exchanges).
  • Cookies. We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels) to recognize you and/or your device(s). Cookies are small data files stored on your hard drive or in device memory that help us improve the Website and your experience, see which areas and features of the Website are popular, and count visits. Please be aware that removing or rejecting cookies could affect the availability and functionality of the Website. Please see Section 9 for more information describing why we use it and how you can control their use. To learn how to disable Cookies, see the “Control Over Your Information” section below.

We may aggregate or de-identify the information described above. Aggregated or de-identified data is not subject to this Privacy Policy.

3. HOW WE USE YOUR INFORMATION

We generally use the information we collect for the following business purposes:

  • Fulfill the purpose for which you provide it.
  • Communicate and respond to your requests and inquiries to us, including providing technical and/or customer support.
  • Execute and enforce agreements with users, including processing orders for our products and services, and billing and collections.
  • Improve and develop our Website and conduct product development.
  • Send you marketing information about our events, offers, products, and services.
  • Ensure legal compliance.

We will only send marketing information to you, if opt in to our marketing communications. If you wish to opt out of such communications, you may do so by contacting us at info@yoodli.ai.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties but we may share certain information with service providers, our partners, and, in certain circumstances, with legal authorities. Read on to understand when and with whom we may share the information we collect.

  • Service Providers and Partners. We use third parties to help us operate and improve the Website. These third parties assist us with various tasks, including research, payment processing and transaction fulfillment, database maintenance, sending communications, technology services, advertising, analytics, measurement, data storage and hosting, disaster recovery, search engine optimization, marketing, and data processing. These service providers and partners may include:
    • Advertising, marketing, and analytics vendors, who may receive the information you choose to provide, the information we obtain from other sources, and the information we collect automatically, but would not receive your payment information or have access to content you generate through or upload to the Website.
    • Research providers, who may receive the information you choose to provide, the information we obtain from other sources, and the information we collect automatically but would not receive your payment information or have access to content you generate through or upload to the Website.
    • Payment processors and transaction fulfillment providers, who may receive the information you choose to provide, the information we obtain from other sources, and the information we collect automatically but who will not have access to content you generate through or upload to the Website.
    • Customer and technical support providers, who may receive the information you choose to provide, the information we obtain from other sources, and the information we collect automatically.
  • Within Our Corporate Group. We may share the information we collect within our corporate group, including a parent, subsidiary, or other affiliate of our corporate group. Yoodli employees are authorized to access personal information only to the extent necessary to serve the applicable purpose(s) and to perform their job functions.
  • For Corporate Transactions. We may share the information we collect in connection with a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
  • For Legal Reasons. We may disclose any of the information we collect to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend the rights, interests, safety, and security of Yoodli, the Website, our affiliates, users, or the public. We may also share any of the information we collect to enforce any terms applicable to the Website, to exercise or defend any legal claims, comply with any applicable law, and to investigate, prevent, or take other action regarding illegal activity or other wrongdoing.
  • With Your Consent. We may share your personal information for other purposes pursuant to your consent or at your direction.

If you access third-party services, such as Google, to login to the Website, these third-party services may be able to collect information about you, including information about your activity on the Website, and they may notify your connections on the third-party services about your use of the Website, in accordance with their privacy policies. If you choose to allow a third-party service to access your account, we will share certain information about you with the third party. Depending on the permissions you grant, the third party may be able to obtain your account information and other information you choose to provide. We are not responsible or liable for any third parties’ terms, policies, or actions.

Please be aware that any information you make public on our Website can be accessed by other users and that neither you nor we have any control over how others will use that information. We are not responsible for the information you choose to make public.

5. CONTROL OVER YOUR INFORMATION

We strive to provide you with choices regarding the information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of your information.

  • Access and Correction. Our Website allows you to access and edit most of your basic account information directly. You can also contact us at info@yoodli.ai to request a copy of your information, to update it, and/or to opt out of its processing. Because your privacy is important to us, we will ask you to verify your identity or provide additional information before we answer the above requests. We may also reject your request to access or update your personal information for a number of reasons, including, for example, if the request is unlawful.
  • Deletion. You may submit a request to access or delete the information we have collected about you by sending your request to us at info@yoodli.ai. You may also terminate and/or delete your account at any time, for any reason, by emailing info@yoodli.ai.
  • Advertising Preferences. If you would like to modify the information we and our advertising partners use to select personalized ads for you or to opt out of us and our partners using such information, you may do so by contacting us at info@yoodli.ai. If you do not want us to share your personal information with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt-out by contacting us at info@yoodli.ai. You can also opt out of marketing or advertising emails by using the “unsubscribe” link or mechanism noted in marketing or advertising emails.

6. SECURITY

We use commercially reasonable measures to help protect information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please be aware that, despite our measures, no data security measures or method of transmission over the Internet or means of electronic or physical storage, is guaranteed to be absolutely secure. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.

7. CHILDREN

Our Website is not intended for children under the age of 16. We do not knowingly collect information from children. If we learn that we have collected personal information on our Website from a child under age 16, we will delete that information promptly. If you believe that we might have any information from a child under 16, please contact us at info@yoodli.ai.

8. HOW LONG WE RETAIN YOUR INFORMATION

Any personal information that is required for the purposes of enforcing and executing agreements with users (for example, subscription packages to access advanced features) will be held for the duration of the contractual relationship and may be held for (a) a longer period of time where there is a legal or regulatory reason to do so (in which case it will be deleted once no longer required for the legal or regulatory purpose) or (b) a shorter period where you object to the processing of your personal information and there is no longer a legitimate business purpose to retain it.

All other personal information will be retained for as long as necessary for record retention and legal compliance purposes.

9. COOKIES AND SIMILAR TECHNOLOGIES

We and our third party service providers use cookies and other similar technologies to track information about your use of our Website. We may combine this information with other personal information we collect from you (and our third party service providers may do so on our behalf). If you do not want to receive cookies, you can change your browser settings on your computer or other device you are using to access our Website. Please be aware that removing or rejecting cookies could affect the availability and functionality of the Website. Most browsers also provide functionality that lets you review and delete cookies, including cookies from us.

  • Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Website, while others allow us to track your activities at our Website. There are two types of cookies: session and persistent cookies.
  • Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session. This allows us to process your online transactions and requests and verify your identity as you move through our Website.
  • Persistent Cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity, and to display advertising on third-party sites.
  • Clear GIFs, pixel tags and other similar technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Website to, among other things, track the activities of site visitors, help us manage content, and compile statistics about site usage. We also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e- mails are forwarded.

10. PRIVACY POLICY CHANGES

This Privacy Policy is effective as of the Effective Date provided above. We may update this Privacy Policy from time to time and include a “Last Updated” date at the top of this policy. When we update the Privacy Policy, we will post the new Privacy Policy, and provide any other notice required by applicable law. We recommend that you review the Privacy Policy each time you visit the Website to stay informed of our privacy practices. By continuing our Website, products, and services, you agree to the “Last Updated” version of this policy.

11. CONTACTING US

info@yoodli.ai