May 31, 2023
10 min read
AI is changing the world, and that includes the business world. Avoma is a prime example of that.
As an AI meeting assistant, Avoma can do it all: take meeting notes, aid cross-team collaboration, and even offer conversation and revenue insights and intelligence.
Learn exactly what Avoma is, including what it does, its products, its plans, and of course, its pricing.
Avoma is described as a “meeting assistant” that’s powered by AI technology. It can provide a transcription, summary, and analysis of your meetings to give you “conversation intelligence.”
Avoma — which is an acronym for “A Very Organized Meeting Assistant” — was created in Palo Alto, California in 2017. The AI meeting assistant was born out of the common issue of poorly run meetings. Its goal is to improve the value and productivity of meetings through AI.
This company has three founders: Aditya Kothadiya (also the CEO), Devendra Laulkar (also the CTO), and Albert Lai (AI).
Avoma works as a meeting assistant. Specifically, it does:
Avoma also helps with cross-functional team collaboration and conversation and revenue intelligence.
This AI meeting assistant pairs well with other AI tools, such as Yoodli. Yoodli is an AI speech coach that can help you at work in other areas, such as presentation preparation and professional speech coaching.
Yoodli gives you actionable tips and insights into your speech and presentations, such as your filler word usage, your body language, and even the contents of your speech.
While Avoma assists with meetings, you can use Yoodli to practice for your upcoming presentation.
Anyone can use Avoma, but it’s most helpful for people who attend lots of meetings. It also integrates with lots of popular apps, like:
Avoma has three main products: AI Meeting Assistant, Meeting Collaboration, and Conversation and Revenue Intelligence. Let’s take a deeper look at each of these.
The AI Meeting Assistant is exactly what it sounds like: a meeting assistant powered by AI technology. The purpose? Avoma’s AI Meeting Assistant aims to help users during meetings, especially with regard to saving time.
For example, here are the AI Meeting Assistant’s main capabilities.
With this capability, you can automatically record any meeting, no matter if it’s a Zoom or Google Meet call. Users get access to not only the audio recording, but the video recording as well. That way, if someone misses a meeting (or if you just want to revisit what was said), you can listen or watch the call’s recording.
This can also be helpful for meetings that are trainings or lunch-and-learn calls.
This AI Meeting Assistant can also transcribe all your meetings and calls (but not before Avoma gets consent from all the participants, of course). With this feature, users get complete transcripts (in real time).
By transcribing calls and meetings, you can create a “knowledge base” that’s searchable. This can be hugely helpful, especially when you’re searching for a specific piece of information or a particular conversation.
While you’re busy paying attention and listening to the participants in the call, Avoma’s AI Meeting assistant will diligently take notes for you. Not only that, but it can also update your CRM.
These generated notes are distinctly different from the above transcription capability. For example, you’ll get a bulleted summary of the conversation that’ll sync directly to the CRM.
Oftentimes during meetings, someone will say something so important that you make a mental note to revisit it later. However, that doesn’t always happen. With the live bookmarking feature, you can bookmark these occasions while still paying close attention to what’s being said.
By simply selecting the bookmark categories, all your notes will live under those aforementioned categories. These include time-stamps too, meaning you can go back and find exactly what was said and when it was said.
You can also augment the convo summary through the AI Meeting Assistant’s augmented notes feature. With this capability, users can add to the notes manually, but also via the transcript.
The speaker identification feature allows users to know not only what was said, but when, as well as the conversation context. Because the speakers are identified immediately, you’ll get to spend more time on the important things (and to listen to more meetings in less time).
Avoma will also provide insights like talk time, talk-to-listen ratio, and an entire topic breakdown of the call.
Instead of listening to entire meeting conversations, you can save time by getting the conversation context. The topic detection feature detects common topics and categorizes them as such so that you can automatically understand the context.
For example, these categories include:
In order to improve business, you can track essential signals through keyword tracking. Avoma allows you to set up notifications (like personal or organizational-wide alerts) and aggregated trends, such as the most commonly asked about product specs.
Avoma’s Meeting Collaboration can mean different things for different teams. However, one common use is to use feedback loops and coaching to decrease sales cycles.
Here are the six Meeting Collaboration features you should know about.
As the name suggests, one of the key features of Avoma’s Meeting Collaboration product is meeting scheduling. Teams can create meeting scheduling pages that are organized by purpose, such as:
It’s not uncommon to be swamped with meetings at work. You can prevent this from happening however by creating personal limits with regard to your meeting schedule. For example, you might set limits on:
When you work in any company — especially a large company — it can be difficult to get everyone on the same page. That’s where shared agenda templates come in.
This feature helps teams:
Avoma’s collaborative note editor function allows teams to not only take notes, but also review and collaboratively edit them in real time. Of course, the notes are also time-stamped.
You can even have these notes linked directly to your call’s recording to make it easier to review later on.
A searchable, navigable knowledge base is possible through the global transcription search feature. It can feel like a waste of time when the topics discussed in calls are lost or the information is siloed.
Luckily, this can be avoided completely through this feature, as anyone in the company can search through all meetings via a specific word or phrase to find what they’re looking for.
To share contextual meeting information, Avoma uses snippets. All you have to do is highlight text from your meeting transcript to create a snippet. From there, it can be shared to anyone in the company.
Avoma also lets teams create playlists (and we’re not talking about the Spotify kind). You can make playlists for specific topics to then curate with meeting conversations. For example, you could have playlists around price negotiation, object handling, or anything you routinely discuss in meetings.
The Conversation and Revenue Intelligence aspect of Avoma is all about using coaching insights to positively affect the business, whether that’s decreasing employee ramp time or upping your company’s deal win rate.
Here are the top six features to know regarding Conversation and Revenue Intelligence.
1. Activity Dashboard
Everyone loves a good dashboard. With Avoma’s activity dashboard, you can see an overview of all meeting conversations across the company. However, the information is completely consolidated so it’s easier to absorb. You can also employ filters, like the time spent on meeting conversations by team or the total number of convos.
2. Interaction Intelligence
Avoma’s interaction intelligence helps businesses figure out what’s working best (and what’s not). You can gain insights from all your interactions, including things like monologues and filler word usage.
3. Competitor Intelligence
Instead of making guesses about the competition, you can take advantage of a simple overview using competitor intelligence. For example, teams can get an immediate overview of the least and most mentioned competitors.
4. Topic Intelligence
Using topic intelligence, you can figure out the topics the business spends the most time and effort on. For example, Avoma lets you see the collective average time spent on topics by your coworkers. For example, you can see the average time spent on things like:
5. Scorecards and Coaching
Avoma also lets users score conversations based on a set criteria and context. That way, teams can recognize areas of improvement. You can also measure performance this way, based on scores (independent and aggregate) for the company’s meetings.
6. Deal Intelligence
Best of all, Avoma offers deal intelligence. For example, you can take advantage of an immediate overview detailing your sales pipeline and the health of your company’s deals (and the overall sales pipeline). That way, you can visually see which deals are at risk of falling through and which are moving forward as expected.
Avoma works through AI. If you’re unfamiliar with AI, there are many types, including:
These types aren’t all exclusive to each other. For example, you can have a generative AI model that uses machine learning and natural language processing. Many AI models are actually a combination of types of AI.
Avoma’s pricing is actually pretty affordable, considering it does have a free version. There are five plans you can choose from: Basic, Starter, Plus, Business, and Enterprise. We’ll break down the differences in these plans to make it easier for you to choose.
The Basic plan is a great option for those who don’t yet have a budget for an AI meeting assistant, since it’s totally free. Avoma describes this plan as a limited AI meeting assistant, as well as a basic scheduler for individuals.
This plan includes:
The next plan is the Starter. It includes everything in the Basic plan with some extra features. It’s described by Avoma as a basic AI meeting assistant with a team-centric advanced scheduler. The Starter plan costs $19 per user per month (but keep in mind, it’s billed annually).
The features included are:
The next up from the Starter plan is the Plus plan, which costs $49 per user per month (also billed annually). Avoma calls it an advanced AI meeting assistant with basic conversation intelligence.
It includes all the above features from the Starter plan, as well as features like:
Next is the Business plan. It’s billed annually at a rate of $79 per user per month, and is described as offering advanced conversation and revenue intelligence for revenue teams.
It includes everything in the Plus plan, as well as:
Lastly, there’s the Enterprise plan. It includes everything from the Business plan and costs $149 per user per month, billed annually. Avoma describes this plan as a strategic partnership and premium support for enterprises.
This plan includes:
Avoma is a prime example of how AI is changing the world, particularly the business world. You can save time (and money) using this meeting assistant on the daily, whether that’s for meeting topic organization, revenue intelligence, or simply augmented meeting notes. You can even complement Avoma with more AI tools, like Yoodli.
At the end of the day, there’s no wrong way to use Avoma.
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